Can't resolve 'EX:/o=Organization/ou=Administrative Group (xyz)/cn=Recipients/cn=name' in Global Address Book.

Can't resolve 'EX:/o=Organization/ou=Administrative Group (xyz)/cn=Recipients/cn=name' in Global Address Book.

20. July 2023by Adrian Drollinger
A

Can't resolve 'EX:/o=Organization/ou=Administrative Group (xyz)/cn=Recipients/cn=name' in Global Address Book.

Most probably Exchange Cache Mode is turned on in the Outlook profile of the AgendaX account. Please do the following:

  • Log in with the AgendaX user on the AgendaX server
  • Edit the Outlook profile that is configured for the AgendaX service (AgendaXCfg.exe / MSX Version) and make sure that Exchange Cache mode is turned OFF.

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